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How to Book
Select the tour you wish to book.
Complete the booking form for all members of your party
together with a cheque made payable to 'Ian Fletcher
Battlefield Tours' or your credit/debit card number to
cover the appropriate deposit. If you are booking the tour
less than eight weeks prior to departure the full amount
must be enclosed. Unless otherwise stated, all IFBT tour
prices are based upon half-board accommodation with two
people sharing. There are a limited number of single rooms
available for which a single supplement will be charged.
Send the completed booking form as well as your
cheque/debit/credit card number to Ian Fletcher
Battlefield Tours, PO Box 112, Rochester, Kent, ME1 2EX.
We will confirm your booking within ten days of its
receipt.
General Booking Conditions
1. All aspects of your holiday are
booked with Ian Fletcher Battlefield Tours, PO Box 112,
Rochester, Kent, ME1 2EX, who fully comply with the
Package Travel, Package Holidays and Package Tours
Regulations, 1992. The tours are protected by Air Travel
Organiser's Licence No. 6703, Ian Fletcher trading as Ian
Fletcher Battlefield Tours.
2. There will be no contract between
Ian Fletcher Battlefield Tours and the Client until the
Client has signed the appropriate booking form and paid
the requested deposit and Ian Fletcher Battlefield Tours
has issued a confirmation invoice. Full payment will be
due immediately for bookings made within 56 days of
departure. In signing the booking form the Client accepts
these conditions on his/her behalf and on behalf of all
other persons named on the booking form.
3. In the event of a cancellation by
the Client the following charges will be made: 57 days or
more, deposit plus any flight purchased; 56 to 31 days,
50% plus any flight purchased; 30 to 15 days, 75% plus any
flight purchased; under 14 days, 100%. A full refund will
be made if IFBT cancels the tour for any reason.
4. If Ian Fletcher Battlefield Tours
makes a major change or cancels the the holiday after it
has been confirmed but before departure, the Client will
have the choice of (a) accepting the cancellation of
changed arrangements, or (b) taking another available
holiday with Ian Fletcher Battlefield Tours (if it is more
expensive the Client must pay the difference; if it is
cheaper Ian Fletcher Battlefield Tours will make the
appropriate refund, or (c) if a major change is made,
cancelling the holiday and receiving a full refund.
5. Ian Fletcher Battlefield Tours
cannot be held responsible for disruption or cancellation
in tour arrangements due to Force Majeure, i.e.
unforeseeable circumstances beyond our control, such as
war, riot, civil strife, terrorist activity, industrial
dispute, natural or nuclear disaster, fire, flood, or
adverse weather conditions.
6. General information concerning
passport, visa and health requirements applicable to all
Clients will vary between their nationalities and are
subject to change. The Client is responsible for checking
current requirements before departure. It is the Client's
responsibility to ensure that he/she complies with all
applicable requirements and takes with him/her all
documents required for his/her holiday. Ian Fletcher
Battlefield Tours will not be liable for any failure by
the Client to discharge these responsibilities.
7. British citizens must have valid
passports for travel on all tours outside the United
Kingdom. If visas are required we will advise Clients
accordingly about procedures, obtaining them, etc.
Nationals of other countries should ascertain whether
visas are required in their case, and obtain them if they
are.
8. Clients who book with Ian Fletcher
Battlefield Tours must have travel insurance to cover such
things as medical treatment, repatriation, loss of
property and cancellation charges. It is lunacy to travel
without a valid policy. It is a requirement of travelling
with us that Clients have adequate insurance cover. It is
in the Client's own interest to do so. Anyone who is
unable to produce such cover will not be allowed to
travel.
9. Should you experience a problem
during your tour, you should inform the tour manager who
will endeavour to remedy the situation there and then. If
this is not possible please address your complaint to our
office within 30 days of returning home. We will then try
and resolve the issue as quickly as possible. PLEASE NOTE;
HAVING SAID ALL THIS, YOU SHOULD KNOW WE HAVE HAD NO
COMPLAINTS IN TEN YEARS!
10. Ian Fletcher Battlefield Tours reserves the right
to end the tour of any Client who is deemed to be acting
in a disruptive manner, spoiling the holiday for the rest
of the guests. We also reserve the right to end the tour
of anyone who is found to be actively using the tour as a
recce for their own commercial purposes. Much as we
appreciate the flattery, such people will find their tour
brought to an abrupt end with no refund.
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